Contatto

This section provides contacts and operational guidelines for information requests, order-related communications, and after-sales support. Please use the contact details provided when necessary.

Ⅰ. Contact Details

You can contact us through the following channels, referring to the indicated hours:

• Address: Via Filippo Juvara, 26, 96100 Siracusa, Italy
  

• Phone: +39 333 253 8365
  

• Email: info@mobiliartigiani.com
  

• Hours: 9:00 AM to 6:00 PM (Central European Time, CET)

To facilitate the verification of requests, it is advisable to include the order number or a brief description of the case.

Ⅱ. Refund Timelines

For refund requests, the following guidelines generally apply:

• after verifying eligibility, the request is entered into the processing flow, typically within 1–3 business days;

• the actual credit may take 10–15 business days, depending on banking processes or payment circuits.

If the amount is not visible within a reasonable period, you can contact customer support providing your order references.

Ⅲ. Communications and Feedback

Communications received are used for managing requests and providing informative support.

Any observations contribute to process monitoring and the updating of available information, in compliance with applicable policies.